Privacy Policy

Last updated: 2026-11-06. This policy explains how City Empire Cleaning and Building Maintenance LLC ("City Empire") handles personal data under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

What we collect

• Details you submit: name, phone or email, service required, and any estimate you generate.
• Technical data: pages visited, referring campaign (UTM) and device type — only with your cookie consent.

Why we use it

• To respond to your enquiry, survey your building and prepare a quote (legitimate interest / your request).
• To send maintenance tips, only if you tick the optional box (consent).
• To measure which pages and campaigns generate enquiries (consent via cookie banner).

Sharing

Data is not sold. It is shared only with service providers who host this website, deliver email and run analytics, under contract and for these purposes.

Retention

Enquiry data is kept for up to 24 months after last contact unless a contract requires longer.

Your rights

You can request access, correction, deletion or withdrawal of consent at any time by emailing sales@cityemp.com. You can change cookie choices with the "Cookie settings" link in the footer.